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Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Squad Ops! Your privacy is important to us. This Privacy Policy explains how CyberDragon.cloud ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use Squad Ops.

Key Principle: We are committed to protecting your privacy and being transparent about our data practices. We collect only the information necessary to provide and improve our services.

By using Squad Ops, you consent to the data practices described in this policy.

2. Information We Collect

Account Information

When you create an account, we collect:

Gameplay Data

During gameplay, we automatically collect:

Technical Information

We automatically collect technical data including:

Blockchain Data (Future)

If/when $SQUAD tokens are implemented:

Note: Blockchain transactions are public and permanent by nature. We do not control blockchain data.

3. How We Use Your Information

We use collected information for the following purposes:

Purpose Description
Service Delivery Provide, maintain, and improve Squad Ops gameplay experience
Account Management Create and manage your account, authenticate users, recover accounts
Game Balance Monitor gameplay, balance game mechanics, adjust rewards and difficulty
Communication Send updates, announcements, promotional materials (with consent)
Security Detect and prevent fraud, cheating, unauthorized access, or abuse
Analytics Understand user behavior, improve features, optimize performance
Legal Compliance Comply with legal obligations, resolve disputes, enforce agreements

4. How We Share Your Information

We do NOT sell your personal information. We may share information in the following circumstances:

Service Providers

We may share data with trusted third-party service providers who help us operate Squad Ops:

These providers are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose information if required by law or in response to:

Business Transfers

If Squad Ops is acquired, merged, or sold, user information may be transferred to the new entity.

Public Information

Certain information is publicly visible by design:

5. Data Security

We implement industry-standard security measures to protect your information:

Important: While we strive to protect your data, no security system is 100% secure. Please use strong passwords and enable two-factor authentication when available.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect game functionality.

7. Data Retention

We retain your information for as long as necessary to:

Inactive Accounts: Accounts inactive for extended periods may be deleted, along with associated data.

Deleted Accounts: When you delete your account, we remove personal information within 90 days, though some data may be retained for legal or security purposes.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

Request a copy of your personal data in a portable format.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your account and associated data (subject to legal retention requirements).

Opt-Out

Opt out of marketing communications or analytics tracking.

Restriction

Request restriction of certain data processing activities.

Objection

Object to processing of your data for specific purposes.

Exercising Your Rights: To exercise these rights, contact us at privacy@cyberdragon.cloud. We will respond within 30 days.

9. Children's Privacy

Squad Ops is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13.

If we discover that we have collected information from a child under 13 without parental consent, we will delete that information immediately.

Parents: If you believe your child has provided us with personal information, please contact us at privacy@cyberdragon.cloud.

10. International Data Transfers

Squad Ops is operated globally. Your information may be transferred to and processed in countries other than your own, including countries that may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Services and Links

Squad Ops may contain links to third-party websites, services, or integrations (e.g., wallet providers, social media). We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Privacy Email: privacy@cyberdragon.cloud

General Support: support@cyberdragon.cloud

Support Page: Squad Ops Support

We will respond to your inquiry within 30 days.

14. Regional Privacy Rights

GDPR (European Union)

If you are in the EU, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

CCPA (California)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion.

Other Jurisdictions

Users in other regions may have additional rights under local privacy laws. Please contact us to learn more.